Complaints

Wujal Wujal Aboriginal Shire Council works to provide a level of customer service that does not attract complaints, but acknowledges the right of customers to provide feedback, both positive and negative, on the services it provides and the decisions it makes. 

Council also understands that there are occasions when people may wish to lodge a complaint.  Council will deal with complaints fairly, promptly and professionally and is committed to building the capacity of staff to effectively manage complaints in an environment of continuous improvement. 

To learn how to make a complaint please visit our Complaints page.